Complete AI Solutions for Medical Practices

From call answering to payment processing - everything your practice needs to operate efficiently and serve patients better.

MedSupport AI isn't just another answering service. We're a comprehensive practice management partner that handles every aspect of patient communication and administrative tasks, letting you focus entirely on providing exceptional healthcare.

24/7 Availability
Never miss a patient call
HIPAA Secure
Full compliance guaranteed
PMS Integration
Seamless workflow connection
Revenue Growth
Maximize every opportunity
Virtual medicine and digital health. A doctor working at a desk using a virtual screen.
Call Answering
24/7 Service
Appointments
Auto Booking

Our Complete Service Suite

Everything your medical practice needs to deliver exceptional patient experiences while maximizing efficiency and revenue

24/7 Call Answering

Professional, compassionate call handling around the clock. Never miss another patient call, even during lunch breaks, after hours, or holidays.

  • Professional greeting with your practice name
  • Urgent vs. routine call triage
  • Immediate emergency call forwarding
  • Detailed message capture and routing

Smart Appointment Booking

Seamless scheduling directly integrated with your practice management system. Patients get convenient booking while you maintain full control.

  • Real-time availability checking
  • Provider-specific scheduling rules
  • Appointment type optimization
  • Automatic confirmation and reminders

New Patient Onboarding

Complete patient intake over the phone, including insurance verification, medical history, and appointment scheduling - all before they arrive.

  • Insurance verification and eligibility
  • Medical history and symptom intake
  • HIPAA-compliant data collection
  • Direct PMS patient record creation

Secure Payment Processing

Collect copays, deductibles, and outstanding balances over the phone with our secure, PCI-compliant payment processing system supporting credit cards and ACH transfers.

  • PCI DSS compliant processing
  • SMS payment link generation
  • Automatic payment posting
  • Payment plan setup and management

Automated Reminders

Reduce no-shows with intelligent SMS and voice reminders that include appointment details, preparation instructions, and easy rescheduling options.

  • 48-hour and 2-hour reminder timing
  • Customizable reminder messages
  • One-click confirm or reschedule
  • Preparation and arrival instructions

Custom AI Training

Our AI learns your practice's specific protocols, terminology, and preferences to deliver personalized service that matches your unique approach to patient care.

  • Practice-specific protocol training
  • Provider preference customization
  • Specialty-specific terminology
  • Continuous learning and improvement

Ready to Transform Your Practice Operations?

See how our comprehensive service suite can improve your patient experience while reducing administrative burden on your staff.

Seamless Integration with Your Workflow

Our services don't just work independently - they integrate seamlessly with your existing practice management system and workflows to create a unified, efficient operation.

Direct PMS Integration

Connect directly with Epic, Cerner, AllScripts, eClinicalWorks, and 100+ other practice management systems. Data flows automatically without manual entry.

Real-Time Synchronization

Schedule changes, new appointments, and patient updates sync instantly between our AI and your PMS, ensuring everyone has the latest information.

Custom Workflow Automation

Configure automated workflows that match your practice's unique processes, from referral management to follow-up scheduling and insurance authorizations.

Analytics & Reporting

Get comprehensive insights across all services with detailed analytics on call volume, appointment booking rates, payment collection, and patient satisfaction.

Our Integration Promise

We handle 100% of the technical setup and integration work. Your staff continues using the same systems they know, while our AI works behind the scenes to enhance every patient interaction and streamline operations.

Medical professional engages with a digital interface displaying electronic medical certificates. This modern approach enhances patient record management and improves healthcare efficiency.
100+ PMS
Supported
< 24hrs
Setup Time

Compatible with Leading PMS Systems

Direct integration with over 100 practice management systems means seamless data flow and no disruption to your existing workflows

Epic
Full Integration
Cerner
Full Integration
AllScripts
Full Integration
eClinicalWorks
Full Integration
NextGen
Full Integration
athenahealth
Full Integration

Don't see your PMS? We likely support it too.

Check Compatibility

Transform Your Practice Today

Join hundreds of medical practices that have revolutionized their operations with MedSupport AI's comprehensive service suite.

Quick Setup

Fully operational within 24-48 hours with complete PMS integration

Increase Revenue

Capture missed opportunities and reduce no-shows by up to 87%

HIPAA Secure

Complete compliance with healthcare privacy regulations

No Setup Fees
No Long-term Contracts
30-Day Money Back
Free Training & Support

Questions About Our Services?

Our healthcare technology experts are here to help you choose the right services and answer any questions about implementation.